Shipping policy

Where do you ship?

Indian Shop House ships across India and to selected international destinations. International shipping availability depends on logistics coverage and customs regulations.

Do you offer free shipping?

Free shipping is available on prepaid orders within India unless otherwise specified. Cash on Delivery orders above a certain order value may also qualify for free shipping. International shipping charges are calculated at checkout.

How long does delivery take?

Domestic orders are typically delivered within 2–10 business days depending on location. Delhi NCR deliveries may be faster. International orders typically take 7–21 business days depending on customs clearance and destination country.

These timelines are indicative and not guaranteed.

How will I track my order?

Once your order is dispatched, tracking details and courier partner information will be shared via email. You may track your shipment directly using the tracking number provided.

Can my order arrive in multiple packages?

Yes. Orders containing multiple items may be shipped from different warehouses or packaged separately for safety. These may arrive on different dates.

What happens if delivery fails?

Our logistics partners will attempt delivery multiple times. If delivery fails due to customer unavailability or incorrect address, the shipment may be returned to us. Reshipping charges may apply.

PAYMENTS

What payment methods do you accept?

Indian Shop House accepts credit cards, debit cards, UPI, net banking, wallets, and other secure payment methods. International payment options are also supported.

Do you offer Cash on Delivery?

Cash on Delivery is available for selected pin codes within India. COD is not available for international orders. COD eligibility may vary based on location and order value.

Is COD a trial service?

No. Cash on Delivery is not a trial option. Customers must make payment at the time of delivery. Refusal of COD orders may lead to restriction of COD availability for future orders.

INTERNATIONAL ORDERS

Do you ship internationally?

Yes, Indian Shop House ships internationally to selected countries. Shipping charges are calculated at checkout.

Will I have to pay customs duties?

Yes. International customers are responsible for import duties, VAT, customs charges, and any additional fees imposed by destination country authorities. These charges are not included in product price unless specified.

How long do international orders take?

International orders typically take 7–21 business days. However, delivery timelines depend on customs clearance, destination country regulations, and logistics partner schedules.